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Privacy Statement

Privacy Statement

Last amendment: July 22, 2004

We are fully aware that handling your personal information with due care is important. We therefore appreciate your trusting in our handling said information conscientiously. With this declaration you agree that Firmenverzeichnis.de may collect, process and utilise the personal data you have released for such purposes as named. This authorization may be withdrawn to take effect in future at any time you consider to be appropriate.

Person in charge

Responsible in the sense of the German Data Protection Act:
Holger Wagner
VVM Verlag Visueller Medien GmbH
Faberstrasse 17
67590 Monsheim
Tel: 06243/909 - 219
Fax: 06243/909 - 391
.

Data collection and utilisation of personal information of our customers

The information that we receive from you assists us in individually optimising and continuously improving the benefit you gain from Firmenverzeichnis.de. We utilise this information to conclude orders, to supply goods and to provide services and to settle payments (in the case of purchases on account also for the necessary checks). We also use your information to communicate with you concerning orders, products, services and marketing offers (see below under communication per email) and also to keep our data records up to date and to maintain your customer accounts, to illustrate, for instance, contents such as lists of wishes or customer views and to recommend products or offers which may interest you. We also utilise your information to enhance our platform, to prevent abuse of our website, to discover the latter or to pave the way for third parties to carry out technical, logistic or other services for our account.

We collect the following information:

Information that you give us: We collect and store all the information that you enter in our website or transmit to us by other means. You can decide not to give us certain information, which may, however lead to your not being able to make use of many of our offers (services/features). We use, among others - as many other websites do - so-called "cookies" and receive certain information as soon as your web browser opens our website. Various companies offer software that enables you to visit websites anonymously. Although we are no longer able to offer you a personal portal when we can no longer detect you, we would like you to know that these tools are available. Communication per email: Provided you do not want to receive any emails from us on principle, kindly set up your user account correspondingly.

What are cookies all about?

Cookies are alpha numerical identification characters that we transmit to your hard disk by means of your web browser. They pave the way for our systems to detect your browser and to offer you services such as the storage of your shopping cart between visits to our website. The HELP function in the menu bar of most web browsers explains how you can stop your browser from accepting new cookies, how your browser is set to pointing out the receipt of a new cookie or even how you can reject all cookies received. However, it is only with cookies that you can benefit from some of the most interesting features and we therefore recommend that you keep the cookie function activated. We furthermore recommend that when shutting down a computer which you share with another person, whose browser is set up to accept cookies,  to log off completely when you have completed your session.

Does Firmenverzeichnis.de pass on the information contained?

Information about our customers is important and assists us in optimising our offer. However, our business operations do not include the selling of information. We only pass on the information we have received to third parties in the scope described in the following:

Affiliated enterprises: Affiliated enterprises that are under the control of  Firmenverzeichnis.de and its subsidiaries, if these are either subject to a data protection declaration or abide by guidelines that offer at least as great a protection as does this data protection declaration.
Service providers: We entrust other companies and individual persons with fulfilling tasks for us. Examples, among others are parcel deliveries, the dispatch of letters or emails, the maintenance of our customer lists, the analysis of our databases, concluding payments (credit card, direct debiting system) and customer services. These service providers have access to personal information that they require to fulfil their tasks. They are, however, not permitted to utilise this data for any other purpose. In addition, they are committed to handle the information pursuant to this data protection declaration and the German Data Protection Act. Protection of Firmenverzeichnis.de and third parties; We reveal customer nodes and personal data about customers when the law commits us to do so, or when such a dissemination is necessary to assert our general terms and conditions of business or other agreements,  or to protect our rights and the rights of our customers and those of third parties. This includes the exchange of data with companies that are specialised in the prevention and minimisation of abuse and fraudulent use of credit cards. It is explicitly declared in this connection that no data is passed on to these companies for any commercial utilisation in contradiction to this data protection declaration.
With your consent: We will inform you in all other cases when personal data is to be passed on to third parties to enable you to issue your authorization. Whenever personal data is to be passed on to third parties as described above, information to countries outside the European Economic Area (EEA), we make sure that the information complies with this data protection declaration and the German Data Protection Act.

How safe is the information about me?

We maintain physical, electronic and procedural safety measures in connection with the collection, the storage and the revelation of our customers’ personal information. These safety measures result in our occasionally requesting you to prove your identity before we reveal personal information. It is important that you protect yourself against unauthorised access to your password and your computer. If you share your computer with others, you should take care to log off after every session.

What information may I access?

You can access a great deal of  information about your account and your interaction with Firmenverzeichnis.de. The list changes corresponding to the changes made to our website.

What options do I have?

As revealed above, it is your free choice not to impart any information, even though this could be utilised for the purchase or utilisation of features such as the news letter system. You can adapt your user account correspondingly if you do not want to receive any emails from us (confirmation mails for orders are exempt). The HELP function in the menu bar of most of the web browsers explains to you how you can deter your browser from accepting new cookies, how your browser is set to pointing out the receipt of a new cookie or even how you can reject all cookies received. Whatever you may opt for: If you do not use any cookies you will not be able to benefit from such important features as the customer shopping cart.

Notes

If you have any questions concerning data protection at Firmenverzeichnis.de , please send us an email containing your most precise as possible query to  info@vvm-verlag.de and we will do our best to allay your doubts and fears.

Our business operations are constantly changing. The same applies to this data protection declaration and our terms and conditions of utilisation. We reserve the right to send you information about our applicable guidelines from time to time. However, you should, nevertheless, visit our website regularly to make a note of the changes. If not otherwise ruled, the utilisation of all the information that we have about you and your customer account is subject to this data protection declaration. We assure you that essential amendments of our data protection declaration that lead to a lower level of protection of customer data already received will only be carried out with the approval of the customers concerned.

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